Terms of Service

1. Who we are

Stealth Coffee Lab is a business name (a “doing business as” name) of William Huba, a sole proprietor in Wellesley, Massachusetts (“we,” “us”).

Mailing address: 26 Eisenhower Circle, Wellesley, MA 02482.
Orders: orders@stealthcoffeelab.com
Privacy requests: privacy@stealthcoffeelab.com

These terms cover stealthcoffeelab.com (the “site”) and anything you buy through it. Wholesale accounts have their own agreement.

2. Accepting these terms

By using the site or placing an order, you agree to these terms and our Privacy Policy. You must be at least 18, or the age of majority where you live, to place an order.

3. Orders and prices

Prices are in US dollars. Tax and shipping are shown before you pay.

Before you pay for a subscription, checkout states the coffee, the price, the cadence, that the subscription renews until you cancel, and how to cancel.

We may decline or cancel an order, for example if a price was listed in error or we suspect fraud. If we cancel an order you’ve paid for, we refund it in full.

Our coffees come from limited agricultural lots, and every harvest and roast varies a little. Tasting notes describe flavors we find in the cup. They aren’t added ingredients.

4. Subscriptions

4.1 What you’re agreeing to. When you start a subscription, you choose your coffee, quantity, and how often it arrives. You authorize us to charge your payment method the price shown at checkout, plus tax and shipping, for each order at that cadence, until you cancel.

4.2 When you’re charged. The first order is charged at checkout. Later orders are charged after the change cutoff, before we roast. We roast on weekdays only, so that charge does not fall before the cutoff. A receipt goes out each time we charge you.

4.3 Canceling, pausing, delaying, and changing. Sign in with the magic link we email you. From that account you can cancel, pause, delay the next roast date, change cadence, or change quantity, and you can see the next roast date. A magic link works for anyone who has it until it expires, so don’t forward it.

Anything you change before 11:59 p.m. Eastern Time on the Sunday before an order’s roast date applies to that order. After the cutoff, the order is locked: we charge it, then roast it. A change after the cutoff applies to the next order, not this one.

Canceling stops all future charges immediately, and we’ll email you a confirmation. A change in quantity or cadence is charged at the price shown when you save it.

If you can’t sign in, email orders@stealthcoffeelab.com and we’ll cancel. You don’t have to call.

4.4 Receipts and reminders. When you start a subscription, we email an acknowledgment you can keep: the coffee, quantity, cadence, price, renewal terms, and how to cancel. Every charge email includes the amount and a link to manage or cancel. If your orders are more than 31 days apart, we also email a reminder at least 5 days before each order’s change cutoff, with a link to cancel.

4.5 Price changes. If we change your subscription’s price, we’ll email you between 7 and 30 days before the new price applies, with instructions for canceling. The new price applies only to orders whose roast date falls after that notice. You can cancel before it does.

4.6 When a coffee runs out. Single origins leave when the lot does. We won’t switch you to a different coffee. We’ll email you before the change cutoff so you can pick another. If you haven’t picked by the cutoff, we skip that order and don’t charge it.

4.7 Failed payments. If a charge doesn’t go through, we’ll email you and won’t roast or ship that order until it does. We may pause your subscription if payment stays unresolved.

4.8 If we end a subscription. We may stop offering a subscription or end yours by emailing you. We’ll refund anything you’ve paid for orders we haven’t shipped.

5. Shipping

We ship only to addresses in the United States. Delivery dates are estimates. Once a package is with the carrier, timing is up to them. Address changes follow the same cutoff as other subscription changes.

If a carrier strike, storm, or crop failure keeps us from roasting or shipping, we’ll email you and refund any order we can’t ship. We won’t use that as a reason to keep a charge for coffee you didn’t get.

6. Returns and refunds

Coffee is fresh and perishable, so we can’t accept returns.

If your order arrives damaged or wrong, or never arrives, email orders@stealthcoffeelab.com within 7 days of delivery (or of the expected delivery date, if it didn’t show up). Include your order number, and a photo if it’s damaged. We’ll send a replacement or refund you.

If you just don’t love a coffee, tell us anyway. We’re glad to help with your brewing or point you to one that suits you better, and subscribers can change coffee before any cutoff.

Refunds go back to your original payment method. How long they take to appear depends on your bank.

7. Text messages

Stealth Coffee Lab may send order and marketing texts to subscribers who opt in. Opting in isn’t a condition of buying anything. You must be 18 or older to opt in.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. You’ll get a confirmation, and we won’t text you again unless you opt in again. Reply HELP for help, or email orders@stealthcoffeelab.com. Carriers are not liable for delayed or undelivered messages.

Our Privacy Policy explains how we handle your number. We don’t share your mobile opt-in data for other people’s marketing.

8. Using the site

Don’t attack or probe the site’s security, scrape or overload it, impersonate anyone, or use it for anything illegal. We may block access for anyone who does.

Our name, flask mark, photos, and writing belong to us. Share links and quote us with credit all you like, but don’t reuse our branding or content commercially without permission.

9. Disclaimers and limits on liability

Except as stated in these terms, the site and our products are provided “as is,” to the extent the law allows.

To the extent the law allows, our total liability for any claim relating to the site or your orders is limited to what you paid us in the 12 months before the claim, and we aren’t liable for indirect or consequential damages.

Nothing in these terms limits liability for death or personal injury caused by our negligence, or rights you have under laws that can’t be waived by contract, including Massachusetts General Laws chapter 93A and the consumer protection laws of your state.

10. Disputes

Massachusetts law governs these terms, without regard to conflict-of-law rules. Disputes go to the state or federal courts located in Massachusetts, and you and we consent to their jurisdiction. Either of us may bring an eligible claim in small claims court instead.

If something goes wrong, please email orders@stealthcoffeelab.com first. Most problems get fixed faster that way.

11. Changes to these terms

We may update these terms. When we do, we’ll post the new version here with a new effective date. If a change materially affects your subscription, we’ll email you before it takes effect so you can cancel if you want. Changes don’t apply to orders already placed.

12. Everything else

If any part of these terms is unenforceable, the rest still applies. Not enforcing a term doesn’t waive it. We may transfer these terms to a successor business, such as a company we form to run Stealth Coffee Lab, and the transfer won’t reduce your rights under them. These terms and the Privacy Policy are the whole agreement between us about the site and your orders.